Frequently Asked Questions

Everything you need to know about protecting your devices.

Are your cases compatible with wireless charging?

Yes, all The Case & Co phone cases are designed to be thin enough to support Qi-standard wireless charging and MagSafe accessories without needing to remove the case.

How long does shipping take?

Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

Do you offer a warranty on your products?

Every case comes with a 12-month limited warranty that covers manufacturing defects and structural integrity. It does not cover normal wear and tear or accidental damage to the device itself.

What materials are used in your cases?

We use a combination of high-grade polycarbonate for impact resistance and flexible TPU for shock absorption. Our eco-friendly collection is made from 100% biodegradable plant-based materials.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.